What is the first step in the four-step approach to determining incident objectives?

The first step in the four-step approach to determining incident objectives is to know agency policy. Understanding agency policy is crucial because it provides the framework within which incident objectives must be developed. These policies often include guidelines, rules, and legal considerations that shape the response to an incident and ensure that objectives align with the organization's mission and capabilities. By familiarizing oneself with these policies first, incident commanders and responders can effectively craft objectives that are not only achievable but also acceptable within the bounds of organizational priorities and constraints.

When agency policy is well understood, it lays the groundwork for developing strategies and tactical plans that are compliant and effective, meaning subsequent steps can be conducted with clarity and purpose.