What role do Public Information Officers play during an incident?

Public Information Officers (PIOs) are essential in effectively managing communications during an incident. Their primary responsibility is to ensure accurate and timely information is disseminated to the public and media, which is critical for maintaining trust and transparency. By managing communications, PIOs help coordinate messaging, respond to media inquiries, and communicate vital information regarding safety, resource availability, and response efforts. This role is particularly important in mitigating misinformation and ensuring that the public receives guidance that can affect their safety and awareness.

The other roles outlined—logistical support, conducting field operations, and overseeing financial aspects—are not the primary responsibilities of a Public Information Officer. Each of those tasks falls under different positions within the Incident Management Team, which collaborates with the PIO to ensure that all aspects of the incident response function smoothly while keeping the public informed.